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Summary of VUDU Customer Service Calls

25 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
10:04 AVG CALL DURATION
21% ISSUES RESOLVED

Customers Contact VUDU to Ask about:

Account:

  • “I wont to know do i have an account with u”
  • “Forgot password to login”

Payments and Charges:

  • “Charged twice for the same movie”

Request for Information:

  • “How to connect my Roku to my pre-existing VUDU account”

Other:

  • “Rentals”
  • “I want to use in jamaiaca”
  • “Problems with my library”

VUDU Rating Stats

2.1 out of 5 stars
based on 5 reviews
See all 11 reviews

Rating stats

  1. 2 reviews
  2. 2 reviews
  3. 0 reviews
  4. 1 review
  5. 0 reviews

About VUDU

Top 5 VUDU Services

Customer Care, Streaming Service

Top 5 Likes about VUDU

Rating system, Interface, Convenient check out, Convenient

Top 5 Dislikes about VUDU

Only robo letters are sent when you complain, No one answers any issues, I took hours to detail the issues with the problem movies, Forms would not take my acct username, Cutoer service is non existant

Top 5 Related Companies

Walmart, Sams Club, Great Value, Marketside, Members Mark

Summary

With the help of Vudu you can not only watch movies but also purchase special entertaining devices. For example, those who follow technological world updates, can find Xbox 360, PlayStation3, HDTV,Roku,iPads,Android based devices and many others. As for the movies distribution, the company offers new releases at the same time they appear in the world retail on DVD. There are no subscriptions and no late fees foreseen by Vusu, First few minutes of film are also given for free in order you could estimate quality and subject. You pay only for the movies you watch. New movies appear every week and most of them are in HD format.

VUDU reviews and complaints

VUDU is ranked 109 out of 1843 in Telecommunications category

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VUDU Stats

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Number of Reviews

No reviews for this period.

Number of Comments

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Number of Calls

No calls for this period.

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