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Updated by user Oct 18, 2020

Customer service worked with me and we resolved the issue..

Original review posted by user Oct 17, 2020

This is garbage. First off I do t remember even signing up.

I decided to sign up last night and it turns out my email is being used. I tried every password that I use and none worked so I couldnt access on my tv. I then went to my phone and was able to get in that way so I changed my password. I still couldnt acces in my tv.

Then I go back into my phone and check my account. My first name is spelled wrong a d the account is connected to my PayPal.

There is no way to remove a credit card on vudu. They suggest you call customer service.

Guess what? When I call it rings and then goes to a fast busy single.

Oh and it gets better.

When I try to access the forum, I get a message saying that my email doesnt exist.

I want all my alleged info plus PayPal taken off that account!

This is a sham!

Preferred solution: I want the account closed .

VUDU Pros: Interface.

VUDU Cons: No way to teach customer service.

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