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I used to have over 600 DVDs. They would be a burden to move and store. But now after converting them I can take my movie collection anywhere there is an internet connection. I love it. True their ticketing system support sucks, but I have never been cheated and they...
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Company wrote 0 private or public responses to the review from Oct 27.
4.7
I liked
  • Early movie arrivals
  • Convenient
  • Rating system
I didn't like
  • Online ticketing system
#1389555
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VUDU - Didn’t replace damaged dvd

I ordered the dvd insta watch from Vudu which Walmart owns and it came very damaged. The disc case was cracked almost bent in half I called and emailed vudu and they said since Walmart fills the order call them and it went that way for three months. The movie was truth or dare. I sent pictures too. They were my favorite app to order movies and DVD’s from but I need to think of changing after this.
Company wrote 0 private or public responses to the review from Sep 22.
1.9
Details
Advertised vs Delivered
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1363223
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I spent over $200 ‘converting’ my DVD and BluRay movies to Digital. Some converted the wrong version , Some converted to a cartoon (I kid you not) and many that they have in their own library cannot be converted for whoever knows why. I wrote a detailed complaint. They...
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Company wrote 0 private or public responses to the review from Jul 16.
1.4
I didn't like
  • Cutoer service is non existant
  • I took hours to detail the issues with the problem movies
  • Only robo letters are sent when you complain
#1304740
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I'm filing a complaint with the BBB and the Ohio AG, for stealing my money. I purchased a dvd set, that came with a valid VUDU code, Vudu is parent companies with walmart. I contacted the lewis center, Ohio walmart to demand a refund, they refused to help me. Somebody...
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Company wrote 0 public responses to the review from Jul 11.
#1301305
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VUDU - Horrible service

VUDU - Horrible service
Been customer for years. Spent thousands. Trying for 2 years to resolve issues. Finnally got tech. He did not resolve issue but created another one. WANT ALL MONEY REFUNDED, CLOSE ACCOUNT
Company wrote 0 private or public responses to the review from Apr 23.
#1239168
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Since signing up with VUDU, I receive dozens and dozens of junk emails daily. They apparently sell your email to every hog, dog and frog in the world. I unsubscribe to each and every one of them but they keep coming. Sometimes when I click on unsubscribe, I get a...
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Company wrote 0 public responses to the review from Feb 23.
#1196101
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VUDU - Picked up the phone so I can fix my problem

waited on the line for over 10 minutes no one ever picked up and spoke to me
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Mar 28.
#1221333
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Probably the worst streaming & customer service I've experienced so far in my lifetime. I would have been better off just pulling out an old scratched up DVD to watch...it would have played better than anything I've tried to stream through Vudu. There's been zero...
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Company wrote 0 private or public responses to the review from Oct 07, 2017.
1.6
#1111634
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VUDU gave me a $5.50 promo credit good for six days. I rented a DVD for $0.99. For some reason, they billed my payment method instead of deducting from the credit. AFTER that, they then deducted the credit value from my account. In addition, I could never get the video...
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Company wrote 0 public responses to the review from Oct 19, 2017.
1.0
#1117401
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Contact VUDU

Mailing Address:
600 W California Ave
Sunnyvale, California 94086
United States
Phone:
(888) 554-8838
More

After learning that vudu offers a "HDX" version of their movies which is additionally promoted with 7.1 surround to movies shot in 7.1. I realize that all of these movies are only in 5.1. Every one of them: Iron Man, 3:10 to Yuma, Lone Survivor, etc. This really ***...
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Company wrote 0 private or public responses to the review from Dec 19, 2015.
4.3
I liked
  • Interface
  • Convenient
  • Convenient check out
I didn't like
  • Being lied to
  • Audio limitation
  • Forums are closed without registering
#754438
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