Product: Vudu Customer Care Clear all filters (0 of 5 reviews match)
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VUDU - Ripped off

I * purchased * 2 video titles back in 2012 that were 3-D. I happen to like 3-D a lot but that’s beside the point. I went back to watch these movies and they would not play. I call customer service to ask for a refund or credit for my money. On both accounts they denied a refund Based on a 30 day policy that does not apply or should not apply to a “purchased” movie. Turns out they don’t support 3-D movies anymore so I’m not entitled to having my money back.
2.6
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Product
Vudu Customer Care
#1453288
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Bought DVD player that came with $10 code for vudu. Tried to use code and it would not except it. Contacted customer service and they said they would fix it, just need the code so they get it taken care of. Then they wanted pictures of the receipt, the DVD player, the...
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Anonymous
Anonymous

You don't need to swear at us ; we get it. Walk away and forget it. You don't want ongoing service and the associated troubles anyhow. I'm not familiar with "vudu" but it soun...

1.4
Product
Vudu Customer Care
#1448642
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I spent over $200 ‘converting’ my DVD and BluRay movies to Digital. Some converted the wrong version , Some converted to a cartoon (I kid you not) and many that they have in their own library cannot be converted for whoever knows why. I wrote a detailed complaint. They...
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1.4
Product
Vudu Customer Care
I didn't like
  • Only robo letters are sent when you complain
  • No one answers any issues
  • Cutoer service is non existant
#1304740
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Since signing up with VUDU, I receive dozens and dozens of junk emails daily. They apparently sell your email to every hog, dog and frog in the world. I unsubscribe to each and every one of them but they keep coming. Sometimes when I click on unsubscribe, I get a...
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Product
Vudu Customer Care
#1196101
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VUDU gave me a $5.50 promo credit good for six days. I rented a DVD for $0.99. For some reason, they billed my payment method instead of deducting from the credit. AFTER that, they then deducted the credit value from my account. In addition, I could never get the video...
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1.0
Product
Vudu Customer Care
#1117401
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